AUTHENTICITY
where authenticity meets sustainability
At THE CLOSET, we prioritize dependability in every aspect of our service. We understand that purchasing second-hand luxury items can be challenging, which is why our team of experts brings extensive experience in authentication to ensure your confidence in every purchase. Before any product is listed on our website or available in our stores, it undergoes a thorough and systematic inspection by our highly qualified authenticators. This meticulous process guarantees the authenticity and quality of each item, allowing you to shop with complete peace of mind at THE CLOSET.
Each item undergoes a comprehensive review and inspection process to ensure it meets the manufacturer's stringent standards of quality. This includes verifying stamping, stitching, hardware, authenticity stamps, date codes, serial numbers, materials, and overall craftsmanship. We have complete confidence in our authenticators and the authenticity of every product we offer. To reinforce this commitment, we provide a lifetime authenticity guarantee for all items, ensuring you can shop with absolute assurance.
The Closet has an advanced authentication process to its highest dynamic level. We are happy to announce that we are using the most trusted, world-class technology-based authentication solution machine with AR Artificial Technology for luxury bags since April 2019. Dubai Authorities have been using the same machine to ensure and guarantee that no counterfeit Luxury Bags will proliferate in the fashion industry.
The Closet's Tips for Happy and Safe Pre-Owned Luxury Shopping
Price: If the price seems too good to be true, it probably is! Designer items retain their value, so don't be fooled by unusually low prices, even for pre-owned items.
Review: Before making a purchase, research the store or website. Look for online reviews and testimonials to understand the experiences of other customers.
Warranty: Check if the shop provides its own authenticity card and understand their refund policy in case the item is proven to be unauthentic.